this is Redcar and Cleveland

a flourishing


future forged from


a proud past

Fade

Welcome

We are currently experiencing issues with our IT systems. We are still able to receive and answer limited calls and emails and we will be prioritising urgent messages.

There may be a slight delay in dealing with non-urgent calls and messages, and the council’s website is currently down.

If you have contacted Adult Social Care or social care based occupational therapy in the past two months to ask for help please contact us by phoning 01642 065070 or 07796 394602.

Our Registration Team can be contacted on 01642 444440 – the team are responding to messages as quickly as possible.

In addition, the following services can be contacted by telephone:

Customer Services – 01642 774774
Council Tax and Housing Benefit – 01642 774774
Adult Social Care – 07796 394602
Adult Access Team – 01642 065070
Children’s Access Team (MACH) – 01642 130700
School Admissions – 01642 837730 / 01642 837740
Free School Meals – 01642 771106
Social Fund – 07973 665516
Inspire to Learn – 01642 467138
TunedIn – 01642 771243
Families Information Service – 0800 073 8800
Registration Services – 078252 28019

Our online payment system is still active and can be accessed by visiting: https://www.civicaepay.co.uk/redcar/webpay_public/webpay/default.aspx?fbclid=IwAR1YkKz1F06Bu9lo3x-a728NwPiVi-d_2z5nkGgBk0rOzZg0o9RGwciX2_8 

Our teams are working hard to resolve the problem and we would like to thank residents for their continued patience at this time.

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.