Welcome
We are currently experiencing issues with our IT systems. We are still able to receive and answer limited calls and emails and we will be prioritising urgent messages.
There may be a slight delay in dealing with non-urgent calls and messages, and the council’s website is currently down.
If you have contacted Adult Social Care or social care based occupational therapy in the past two months to ask for help please contact us by phoning 01642 065070 or 07796 394602.
Our Registration Team can be contacted on 01642 444440 – the team are responding to messages as quickly as possible.
In addition, the following services can be contacted by telephone:
Customer Services – 01642 774774
Council Tax and Housing Benefit – 01642 774774
Adult Social Care – 07796 394602
Adult Access Team – 01642 065070
Children’s Access Team (MACH) – 01642 130700
School Admissions – 01642 837730 / 01642 837740
Free School Meals – 01642 771106
Social Fund – 07973 665516
Inspire to Learn – 01642 467138
TunedIn – 01642 771243
Families Information Service – 0800 073 8800
Registration Services – 078252 28019
Our online payment system is still active and can be accessed by visiting: https://www.civicaepay.co.uk/redcar/webpay_public/webpay/default.aspx?fbclid=IwAR1YkKz1F06Bu9lo3x-a728NwPiVi-d_2z5nkGgBk0rOzZg0o9RGwciX2_8
Our teams are working hard to resolve the problem and we would like to thank residents for their continued patience at this time.
